AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

Back to product page

User Shortcuts via Web
Article #2678

User Shortcuts are available from the Settings Shortcuts panel of the Main Page of your AT&T Office@Hand account.

Actions in the photo are explained in the text.

Click User Shortcuts from the Settings Shortcuts panel to access the following:

My Greeting & Call Screening – to access and make changes to options available under Call Screening.

My Call Handling Rules – to access and make changes to Call Handling rules, e.g., how to handle calls during Business Hours and After Hours.

My Voicemail – to access and make changes to Messages and Notifications settings, i.e., Take my messages during business hours rule.

My Caller ID – to access and make changes to various Caller ID options. These include selecting the caller ID, which will be used when calls are made – RingOut from Web; RingMe, Call Flip, and Fax Number.

My After Hours Settings – to access and make changes to After Hours settings.