AT&T Office@Hand

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Caller ID – Set your Outbound Caller ID | AT&T Office@Hand
Article #2739

Outbound Caller ID is a feature that displays your phone number to the party you are calling. Administrators and Users can edit their own extension’s Outbound Caller ID settings via the AT&T Office@Hand Online Account.

Outbound Caller ID is a feature that displays your phone number to the party you are calling. This option also allows a user to block the caller ID of their phone numbers during outbound calls. As a default, your Outbound Caller ID is not blocked.

Both account administrators and users can set their own extension’s Outbound Caller ID settings using the Office@Hand online account.

  1. Log in to your Office@Hand account.
  2. Click Settings.

    Click Settings.

    Note: Administrators should switch from teh Admin Portal to My Extension to see the Settings tab.

    Administrators should switch from teh Admin Portal to My Extension to see the Settings tab.

  3. Click Outbound Calls / Faxes and select Caller ID.

    Click Outbound Calls / Faxes and select Caller ID.

    The Caller ID settings will be displayed.

Setting the Outbound Caller ID Settings

The Outbound Caller ID settings let you choose different numbers to display during outbound calls. Depending whether you are an Account administrator or User, you will see the following options:

  • By Phone – Choose a number to display for your softphone, mobile phone, or desk phone.
  • By Feature – Choose a number to display for RingOut from Web, RingMe, Call Flip, Fax Number, and Additional Softphone.
  • Internal Calls – Click the checkbox to display your extension for internal calls.

Note: If you select Toll-Free number or Blocked as your Default Caller ID for any of your endpoints/calling features, you can also select an alternate local number to use in case we detect that your call will not go through.

Modifying the Outbound Caller ID Settings

When selecting Internal Calls

Note: Select this option if you want to display your extension as your Caller ID when making internal calls. All Office@Hand and IP phones will see the extension. Calls forwarded to external phones, like a mobile phone, will still show your complete direct phone number.

 

See Also:
Office@Hand: Outbound Caller ID Overview

Keywords: 2739, extensions, caller ID, settings, Edit, Outbound Caller ID, settings, extension