pdvConnect from AT&T

pdvConnect from AT&T allows you to send and receive communications from your employees in real time. Learn more on how to report your time and provide updates to or from your dispatcher here.

Back to product page

Transcribe shared messages using the pdvConnect web interface

  1. Click Command Center, and then Shared Messages.

    The actions in the photo are explained in the text.

  2. Check the box(es) to the left of the User.
  3. Click Play.

    The actions in the photo are explained in the text.

  4. In the box below “Transcribe the audio of the message, writing the text in this box”, enter the text for the message.

    The actions in the photo are explained in the text.

  5. Click on the dropdown arrow below “Status”, and choose the appropriate new status.

    The actions in the photo are explained in the text.

  6. In the box below “Modified By”, add your initials or other pdvConnect ID.
    Note: The login name is the default for this field.
  7. Click Save.

    The actions in the photo are explained in the text.