RingCentral Office@Hand from AT&T

Learn how to use features from RingCentral Office@Hand from AT&T. Access our self-help options including our How To Videos to set up and use this application to communicate with customers.

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Setting up the Softphone Call Control options
Article #3822

Softphone Options:
•     Display “Call to” information
•     Forward Button
•     Reply Button
•     Screen Voicemail Button
Follow these steps to enable/disable Softphone options when you receive incoming calls:

Step 1:
Launch the Softphone.

Step 2:
Click the Menu drop-down list and select Options.

Actions in the photo are explained in the text.

Step 3:
Click Calls, then select Call Control.

Actions in the photo are explained in the text.

Step 4:
Select which Softphone Option you would like to appear when there is an incoming call by clicking the designated check box and click OK.

Actions in the photo are explained in the text.