RingCentral Office@Hand from AT&T

Learn how to use features from RingCentral Office@Hand from AT&T. Access our self-help options including our How To Videos to set up and use this application to communicate with customers.

Back to product page

Setting up the Hotkey options on the Office@Hand Desktop App
Article #3839

What are Global Hotkeys? How do I configure the hotkeys on my Office@Hand Desktop App?

Global Hotkeys on your Office@Hand Desktop App are always available so long as the app is running. It allows you to perform the following actions with just a touch of a key on your Windows PC or Mac:

Click on links below to learn more

Global Hotkeys

Keyboard Shortcuts

Global Hotkeys

Follow the steps below to set up Global Hotkeys on Windows or Mac:

  1. Log in to your Office@Hand Desktop App.
  2. Click Settings.

    Click Settings.

  3. Click Hotkeys. The available keys will be displayed on the right.
    Select your platform below.

    Mac
    Windows

    Mac

    Hotkeys for MAC

    Windows

    Hotkeys for Windows

    You may customize the following Hotkeys by clicking the box, then pressing the function key to be assigned.

    • Outgoing call
    • Outgoing fax

      Note: You assign any of the function keys from F1 to F12, except for F7. Pressing F7 maximizes the Desktop app window.

      You assign any of the function keys from F1 to F12, except for F7. Pressing F7 maximizes the Desktop app window.

      You can set hotkeys to pick up a call or to send a text message. Click the drop-down menu to view available keys, then click the shortcut key you prefer.

      Click the drop-down menu to view available keys, then click the shortcut key you prefer.

  4. Click the Close button to exit the Settings window.

Keyboard Shortcuts

Keyboard shortcut keys let you access more menus. Press CTRL + F1 (Windows) or CMD + F1 (Mac) to access the following:

WINDOWS

Windows

MAC

Mac

See Also:

Office@Hand Desktop App Overview

Keywords:  Hotkeys, F6, SoftPhone, Hotkey, Softphone, Desktop App, Windows, Mac,3839