Setting Up Preset Call Dispositions on the Office@Hand Salesforce App
The Office@Hand Cloud App for Salesforce includes the capability to provide a list of preset call dispositions to your end users to make logging calls quick and easy.
Follow these steps to setup call dispositions on the Office@Hand Salesforce app.
Log into Salesforce.com as the System Administrator.
Click your name, and select Setup.
Located on the left hand side, in the App Setup section, click Activities, and then click Task Fields.
Under Task Subject Picklist Values, click New.
Enter a name for the new Disposition.
Click Save all the way out.
Office@Hand App for Salesforce.com Overview #7164
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