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Setting up Port Forwarding or Port Triggering on a D-Link router
Article #5203

How do I set up port forwarding on a D-Link router?

Port Triggering and Port Forwarding are NAT/firewall-related features and functions. These features are available on most, if not all, SOHO (Small Office Home Office) routers; they are usually not available on higher-end routers or firewalls.  Port Triggering and Port Forwarding, DO NOT contribute to QoS/call-quality improvements.  

Set up Port Triggering or Port Forwarding only if:

  1. Security changes were made to your network configuration, or router, and are now unable to make calls using the RingCentral phone system, or experiencing one-way audio.  This is due to connectivity issues to/from RingCentral’s SIP servers.
  2. You installed a new router.  After confirming that internet connectivity is OK, and the phone is powered on, and you still are unable to make calls using the RingCentral system, or experiencing one-way audio, then port triggering or port forwarding may be necessary.

Follow the steps below to proceed:

Port Forwarding
Port Triggering

Port Forwarding

  1. Access the router’s web-based setup page.
  2. Click the Advanced tab.

    Actions in the photo are explained in the text.

  3. On the left panel, click on Application Rules, then supply the necessary info on the table.

    Actions in the photo are explained in the text.

    Note:  Make sure to put a tick mark on the rule to activate/enable it.

    Name: RingCentral
    Port Trigger: 5060-5090 and 16384-16482
    Port Firewall: 5060-5090 and 16384-16482
    Traffic Type:  UDP for both fields
    Schedule: Always

    Actions in the photo are explained in the text.

  4. Click Save Settings to apply the changes.

    Actions in the photo are explained in the text.

Port Triggering

  1. Access the router’s web-based setup page.
    QUICK TIP: This can be done by entering the IP address of your router on a web browser’s address bar.
  2. Click the Advanced tab.

    Actions in the photo are explained in the text.

  3. On the left panel, click on Application Rules, then supply the necessary info on the table.

    Actions in the photo are explained in the text.

    Note: Make sure to put a tick mark on the rule to enable it.

    Name: Office@Hand
    Port Trigger: 5060-5090, 8000-8200 and 16384-16482
    Port Firewall: 5060-5090, 8000-8200 and 16384-16482
    Traffic Type:  UDP for both fields
    Schedule: Always

    Actions in the photo are explained in the text.

  4. Click Save Settings to apply the changes.

    Actions in the photo are explained in the text.

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