AT&T Collaborate

AT&T Collaborate – Enhanced Mobile is a Fixed Mobile Convergence solution that provides business, desk phone features on mobile phones. Improve mobile communications with your customers and collaborators by providing your high-definition voice business smartphone users the tools they need when connected to the AT&T VoLTE network.

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Send a chat message with AT&T Collaborate

You can chat with all members or specific members in a workspace, or in private with one other team member.

Workspace chats are visible to all members of a workspace. Because workspaces are permanent, the chat history will be saved.

A private chat is between you and 1 other workspace member. Private chats are hosted in a 1:1 workspace.

You can enhance your chat messages using GIPHY® and emojis. The AT&T Collaborate app is integrated with GIPHY, so you can search a large online library of animated GIF files to post as chat messages.

Start a workspace chat (web and desktop)

  • To start workspace chat with all members of the workspace, in the message box, type “@all”, and then type the rest of your message.

    To start workspace chat with all members of the workspace, in the message box, type "@all", and then type the rest of your message.

  • To start a workspace chat with just one member, in the message box, type “@” followed by the member’s name of select the member’s name from the menu that appears.

    To start a workspace chat with just one member, in the message box, type "@" followed by the member's name of select the member's name from the menu that appears.

Start a private chat (web and desktop)

  1. In the panel on the left, click the People icon People icon, and then search for the user you want.
  2. Click the user you want to call. Their personal profile appears.
  3. Click the Chat icon Chat icon at the bottom of the profile window.

    Click the Chat icon Chat icon at the bottom of the profile window.

Add a GIF to a chat message (web and desktop only)

  1. On the chat bar, click the GIF icon GIF.
  2. Enter a keyword, and then click Search.
  3. Select a GIF and it will appear in the chat flow.

    Add a GIPHY to chat (web and desktop only)

Add an emoji to a chat message (web and desktop)

  1. On the chat bar, click the emoji icon Emoji.
  2. Browse for the emoji you want.
  3. Click the emoji to add it to your chat message.

    Add an emoji to chat (web and desktop)

Mention other members (all)

  • To mention specific team members in a chat, enter “@” followed by the member’s name, or select the member’s name from the menu that appears. When you mention another member in chat, they’ll be notified depending on how they’ve set up notification in their user settings.
  • To mention everyone in the workspace, type “@all”. If mentioned members are not in the workspace now, they will receive both email and notifications in the Collaborate app about your message.

    Mention members in chat

Start a workspace chat (tablet and mobile)

  • To start workspace chat with all members of the workspace, in the message box, enter “@all”, and then enter the rest of your message.

    To start workspace chat with all members of the workspace, in the message box, enter “@all”, and then enter the rest of your message.

Sending a chat message to all workspace members (tablet and web)

  • To start a workspace chat with just one member, in the message box, enter “@” followed by the member’s name or select the member’s name from the menu that appears.

    To start a workspace chat with just one member, in the message box, enter “@” followed by the member’s name or select the member’s name from the menu that appears.

Start a private chat (tablet and mobile)

  1. In the menu, tap People, and then search for the user you want.
  2. Tap the user you want to call. Their personal profile appears.
  3. Tap Chat in the menu. A private chat window will open.

    Start a private chat (tablet and web)

Add an emoji to a chat message (tablet and mobile)

  1. On the message type pad, tap the emoji key Emoji key. The emoji menu appears.
  2. Browse for the emoji you want.
  3. Tap the emoji to add it to your chat message.

    Add an emoji to chat (web and desktop)

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