RingCentral Office@Hand from AT&T

Learn how to use features from RingCentral Office@Hand from AT&T. Access our self-help options including our How To Videos to set up and use this application to communicate with customers.

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Selecting Auto-Purchase option on your Office@Hand account
Article #2686

How do I select Auto-Purchase options?

The Auto-Purchase feature ensures your RingCentral Office@Hand from AT&T account never runs out of calling credits.  The selected package will be automatically purchased when you are running low on calling credits, which prevents any potential interruption of service.

Note:  Purchased funds will roll over month-to-month for up to 12 months.  If you run out of credits, a voice prompt will notify your International Call-enabled users that they have reached their limit.

  1. Log in to your RingCentral Office@Hand from AT&T Online Account.
  2. On your Office@Hand Online Account, click Billing.

  3. Click Service Plan.

  4. Click Auto-Purchase.

  5. Go over the disclaimer and choose between the $20 and $100 Calling Credit Packages.
  6. Click Save.

    You have now setup your auto purchase options via the Office@Hand Online Account.

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