AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

Back to product page

Selecting Auto-Purchase option on your Office@Hand account
Article #2686

How do I select Auto-Purchase options?

The Auto-Purchase feature ensures your AT&T Office@Hand account never runs out of calling credits.  The selected package will be automatically purchased when you are running low on calling credits, which prevents any potential interruption of service.

Note:  Purchased funds will roll over month-to-month for up to 12 months.  If you run out of credits, a voice prompt will notify your International Call-enabled users that they have reached their limit.

  1. Log in to your AT&T Office@Hand Online Account.
  2. On your Office@Hand Online Account, click Billing.

  3. Click Service Plan.

  4. Click Auto-Purchase.

  5. Go over the disclaimer and choose between the $20 and $100 Calling Credit Packages.
  6. Click Save.

    You have now setup your auto purchase options via the Office@Hand Online Account.

Keywords: Auto-Purchase, calling credits, credits, billing, fees, funds, service plan, Auto-Purchase Option, 2686