Screening, Greeting & Hold Music Set up Hold Music | AT&T Office@Hand
Turn on this option when you want callers to hear music whenever you put a call on hold.
Follow the steps below to learn how to configure this setting.
Screening, Greeting & Hold Music – Set up Hold Music
- Under Hold Music, click the Enable check box and then click Edit to modify.
- Select Audio. You can select from Ringtones, Music and Custom.
If you select Music for Audio, select the Music type.
If you select Custom, you will have the option to upload a pre-recorded audio file stored from your computer/device. Click Browse.
Note: It is recommended using the .wav or .mp3 audio formats for better audio quality:
- Click Done.
- Click Save when redirected back to Screening, Greeting & Hold Music to confirm.
Screening, Greetings & Hold Music – Overview | AT&T Office@Hand
Key Words: 10907, setting up hold music, how to configure hold music, holding music
Was this page helpful?