AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Place Outbound Calls on the AT&T Office@Hand App – Mobile
Article #35361

This article contains steps for placing outgoing calls from the AT&T Office@Hand app mobile.

NOTE: “Phone Features” must be enabled by the Administrator for the users to have the ability to place outbound calls using the AT&T Office@Hand app.

  1. Launch your AT&T Office@Hand app mobile.
  2. Open the dialer.
    • For iOS phones: Tap the Call button at the bottom menu, tap the Plus (+) button on the upper-right corner of the screen, then tap New Call.
    • For Android phones: Tap the Call button at the bottom menu, then tap the Keypad button on the lower-right corner of the screen.
      Users who tap Call for the first time may be prompted to set up an emergency or E911 address to place an outbound call.
  3. Dial the contact’s phone number or tap the Contacts icon above the dial pad to select a number from your Contacts list.
  4. Click the drop-down arrow next to From to change your Outbound Caller ID.
  5. Tap the green Phone button to place the call.