AT&T Office@Hand

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Caller ID – Outbound Caller ID Overview | AT&T Office@Hand
Article #3791

Outbound Caller ID Overview

Caller ID Name (CNAM) is a feature that displays your Name or Company Name on the Caller ID display of the party you are calling. When it is set up, your Caller ID Name would display as text along with your Caller ID Number.

Note: Access to modify the account’s Outbound Caller ID Name is limited to some Administrator roles.

The following user roles ARE ALLOWED to modify the account’s Outbound Caller ID Name/Settings:

  • Phone System Admin
  • Super Admin
  • Custom Roles with access to Phone System > Company Numbers & Info

The following predefined user roles DO NOT have access to modify the account’s Outbound Caller ID Name/Settings:

  • Billing Admin
  • Manager
  • User Admin
  • Standard
  • Standard (International)

See Office@Hand: User Roles and Permissions for more information.

See Also:
Caller ID – Set Company Caller ID Name | Admin | AT&T Office@Hand

Keywords: 3791, Outbound Caller ID Overview, overview, Getting Started