AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Office@Hand Conference Calling Frequently Asked Questions
Article #3993

TABLE OF CONTENTS

  1. What is Office@Hand Conferencing? 
  2. On which AT&T Office@Hand service is this feature available?
  3. Is it available to US customers only?
  4. What are the feature benefits of conference calling?
  5. Is Office@Hand Conferencing available for all services?
  6. How can I use conference calling?
  7. Where can I find my conference details?
  8. What are the international dial-in numbers for conference calling?
  9. Can Participants join the conference before the Host?

 

  1. What is Office@Hand Conferencing?
    Office@Hand Conferencing enables Office@Hand customers to setup and join conference calls anytime, anywhere. Each customer receives a conference bridge number and every user has an individual access code to host a conference. With the ‘invite’ feature, users can easily and quickly email conference details to participants. Office@Hand Conferencing includes mute controls, listen only mode, record conference and more.
  2. On which AT&T Office@Hand service is this feature available?
    The feature is available to Premium users only.
  3. Is it available to US customers only?
    Yes, conferencing is currently available to US Premium users only.
  4. What are the feature benefits of conference calling?
    Free, unlimited conference calling
    –  Use conference calling right from your Office@Hand phone system
    –  Included for free with your monthly service
    –  Hold any number of meetings with up to 1000 participants per conference
    Single conference bridge
    –  Easy to remember, dedicated conference bridge for your business
    Host and Participant Access Codes
    –  Each user gets a personal host and participant access code
    –  Every employee in your business can now use conferencing simultaneously
    Full featured host privileges
    –  Host controls allow for muting attendees, listen only, recording conference, and a lot more.
    Access from anywhere
    –  Instantly join a conference with just one tap from a text invitation, without entering a participant access code
    –  Join as a Host with one tap on your mobile phone to instantly start a conference anytime, anywhere.
    –  Conference from your office with your desk phone, desktop and mobile app ( for iPhone or Android) while on the go.
  5. Is Office@Hand Conferencing available for all services?
    Office@Hand Conferencing is available to all Office@Hand customers.
  6. How can I use conference calling?
    Each Office@Hand customer receives a local conference bridge and host/participant access codes per user. Conference details, including invite and host controls, are available on the service web and on the smartphone app. Invites can easily be sent to other participants via email.
    You can easily use conference calling by getting your conference details from your online account. You can use the Dial-In Number on your desk phone, desktop or mobile app. When prompted, dial your host or participant access code.
  7. Where can I find my conference details?
    Your conference details is found on the online account. Click the Conference button below the Get Help link and then you will see the Conference pop-out window display your conference details.

    Click the Conference button below the Get Help link and then you will see the Conference pop-out window display your conference details.

  8. What are the international dial-in numbers for conference calling?
    Refer to the list of Conference Calling Touch Tone Commands and International Dial-In Numbers for conference calling.
  9. Can Participants join the conference before the host?
    Yes. Hosts can enable this on the online account by clicking on the Conference button below the Get Help link and clicking the Enable join before host checkbox on the Conference pop-up window.

    Hosts can enable this on the online account by clicking on the Conference button below the Get Help link and clicking the Enable join before host checkbox on the Conference pop-up window.

Keywords: AT&T Office@Hand, Office@Hand, AT&T, Conference, Calling, Overview, 3993