AT&T Office@Hand

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Business SMS – Frequently Asked Questions | AT&T Office@Hand
Article #4016

Business SMS Frequently Asked Questions

TABLE OF CONTENTS

  1. What is AT&T Office@Hand Business SMS?
  2. Is this free?
  3. Is there a limit to the number of text messages that I can send?
  4. Is there a maximum number of characters that I can send per text message?
  5. Can I use my toll free number to send out text messages?
  6. Can I use this with my mobile devices?
  7. Do I need to sign up for a new account to get this feature?

 

  1. What is AT&T Office@Hand Business SMS?
    AT&T Office@Hand Business SMS enables you to send text messages, with your business number. There’s no need to use multiple numbers as you have one number for voice, fax and text messaging.
  2. Is this free?
    Yes, this is a free feature for all AT&T Office@Hand Premium and Virtual customers.
  3. Is there a limit to the number of text messages that I can send?
    You can send an unlimited number of text messages anybody in United States and Canada.
  4. Is there a maximum number of characters that I can send per text message?
    You can send a text message with up to 1,000 characters.
  5. Can I use my toll free number to send out text messages?
    No. You can only use an existing local number in your AT&T Office@Hand account to send out text messages.
  6. Can I use this with my mobile devices?
    AT&T Office@Hand Business SMS is a feature that is included when you install the AT&T Office@Hand mobile app.

    • iOS: compatible with iPhone, iPad, and iPod touch with iOS 10 or later.
    • Android: version 4.4 or later.
  7. Do I need to sign up for a new account to get this feature?
    You do not need to sign up to get this feature. This is already available for AT&T Office@Hand Premium and Virtual users.
    NOTE: If you currently don’t have this feature, you can contact your Account Manager for details.

See Also:
Business SMS – Sending SMS using your Mobile App
Mobile App – View Messages

Keywords: 4016, business sms, faq, Frequently Asked Questions