TeleNav Track

Learn how to use TeleNav Track to communicate with your mobile workforce while in the field. Let our convenient self-help tools show you how to keep track of your employees’ time, manage jobs, run reports using the web interface and much more.

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Notifying a customer about a recurring job using the TeleNav Track web interface

Note: An email address must exist for the customer in the address book to use this feature.

  1. Click Setup.
  2. Under “Dashboard Settings”, click Manage Job Settings.
  3. Click Recurring Jobs.
  4. Click the name of the job under “Job Name”.

    Image of steps 1 through 4.

  5. Click the box to the left of “Email customer at job start to [entered email]” to send an email to the customer at the start of the job.
  6. Click the box to the left of “Email customer at job completion to [entered email]” to send an email to the customer at the completion of the job.
  7. Click the box to the left of “Email customer job status and map link to [entered email]” to send an email to the customer regarding the job status and map link. 

    Image of steps 5 through 7.

  8. Scroll down to the bottom of the page.
  9. Click Submit.

    Image of steps 8 and 9.