Private: AT&T OfficeDirect℠

Learn how to take advantage of AT&T OfficeDirect℠, our unique solution that enables you to route calls over qualified AT&T wireless services based on customer-determined routing policies. AT&T OfficeDirect℠ is available for use with a variety of compatible mobile voice devices, and AT&T OfficeDirect℠ can be enabled on the compatible device without the need of a software client, promoting enhanced productivity.

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Modifying an existing Ring List using the Mobile Assistant for AT&T OfficeDirect

  1. From the AT&T Business Direct/Premier home page, enter your Username and Password.
  2. Click/tap Log In.
  3. Optional: Click/tap the checkbox in front of “Remember my username” to allow your browser to remember your username and password.
    Note: If you do not have an AT&T Business Direct/Premier username and password, click on the Register link or click First-time User Tutorial for directions.

    Steps 1-3

  4. Click/tap the Plans & Features tab.
  5. Click/tap Manage OfficeDirect/OfficeReach.
  6. Under “Quick Links”, click/tap OfficeDirect/Office Reach.

    Steps 4-6

  7. Click/tap Ring Lists.

    Step 7

  8. Click/tap the Ring List you wish to modify.

    Step 8

  9. Click/tap Modify.

    Step 9

  10. Select the number you wish to modify, and choose the new type from the dropdown.
    Note: When the user changes the number type to “Desk”, their eligible office/desk number automatically populates in the phone number column.
  11. Click/tap Save.

    Steps 10-11

  12. Click/tap OK.
  13. The modifications display.

    Step 13