Learn how to take advantage of AT&T OfficeDirect℠, our unique solution that enables you to route calls over qualified AT&T wireless services based on customer-determined routing policies. AT&T OfficeDirect℠ is available for use with a variety of compatible mobile voice devices, and AT&T OfficeDirect℠ can be enabled on the compatible device without the need of a software client, promoting enhanced productivity.
Modifying an existing Ring List using the Mobile Assistant for AT&T OfficeDirect
From the AT&T Business Direct/Premier home page, enter your Username and Password.
Click/tap Log In.
Optional: Click/tap the checkbox in front of “Remember my username” to allow your browser to remember your username and password. Note: If you do not have an AT&T Business Direct/Premier username and password, click on the Register link or click First-time User Tutorial for directions.
Click/tap the Plans & Features tab.
Click/tap Manage OfficeDirect/OfficeReach.
Under “Quick Links”, click/tap OfficeDirect/Office Reach.
Click/tap Ring Lists.
Click/tap the Ring List you wish to modify.
Select the number you wish to modify, and choose the new type from the dropdown. Note: When the user changes the number type to “Desk”, their eligible office/desk number automatically populates in the phone number column.