AT&T Office@Hand

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Mobile App – Integrated Calling – Sample Screens | AT&T Office@Hand
Article #11104

The AT&T Office@Hand Integrated Calling feature helps you manage incoming and ongoing calls on the Office@Hand Mobile App on your iOS device. Different sample screens of the feature during an incoming call or outgoing call are provided below.

AT&T Office@Hand Integrated Calling – Sample Screens

Users will see the following screens when Integrated Calling is enabled:

Incoming call from a non-Office@Hand contact when the screen is unlocked

Users will see the following interactive buttons at the bottom when there is an incoming call from a non-Office@Hand contact.

Users will see the following interactive buttons at the bottom when there is an incoming call from a non-Office@Hand contact.

A reminder can be set for the call in 1 hour or when the user leaves.

A reminder can be set for the call in 1 hour or when the user leaves.

The user can choose to decline the call and send any of the pre-set text messages or send a customized message to the caller.

The user can choose to decline the call and send any of the pre-set text messages or send a customized message to the caller.

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Incoming call from a non-Office@Hand contact when the screen is locked

Users will see 3 interactive buttons at the bottom when there is an incoming call from a non Office@Hand contact. Slide the Answer button to the right to take the call. A reminder can be set for the call in 1 hour or when the user leaves. The user can choose to decline the call and send any of the pre-set text messages or send a customized message to the caller.

Users will see 3 interactive buttons at the bottom when there is an incoming call from a non Office@Hand contact. Slide the Answer button to the right to take the call.

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Incoming call from an Office@Hand contact when the screen is unlocked

The user call can either decline or accept the incoming call from an Office@Hand contact.

The user call can either decline or accept the incoming call from an Office@Hand contact.

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Incoming call from an Office@Hand contact when the screen is locked

The user can accept the call by sliding the Answer button to the right.

The user can accept the call by sliding the Answer button to the right.

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When there is an ongoing Office@Hand call and a mobile call comes in

A screen similar to the image below appears when there is an ongoing call with an Office@Hand contact and a call from a non-Office@Hand contact comes in.

Users can Hold & Accept the incoming call from a non-Office@Hand contact or End the current call & accept the call. There is also an option to send the incoming call to Voicemail. The user also has the ability to send a pre-filled message to the incoming caller.

If the call from the non-Office@Hand contact is declined, the conversation with the Office@Hand contact resumes.

A screen similar to the image below appears when there is an ongoing call with an Office@Hand contact and a call from a non-Office@Hand contact comes in.

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When an incoming Office@Hand call is accepted

When an incoming call is accepted, a screen with the following options appears (see the left screen in the image below). Tapping the Office@Hand button brings up a white screen that provides all the functions users are accustomed to in the Office@Hand Mobile App.

When an incoming call is accepted, a screen with the following options appears

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See Also:
Mobile App – Integrated Calling – Overview | AT&T Office@Hand
Mobile App – Managing Integrated Calling | AT&T Office@Hand
Mobile App – VoIP Calling – Overview | AT&T Office@Hand

Key Words: 11104, CallKit, iOS device, answer calls, lock screen, reject calls, add calls, decline calls, Office@Hand Integrated Calling, Integrated Calling, AT&T Office@Hand Mobile App