AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Meetings – Additional Desktop Features | AT&T Office@Hand
Article #15001

Annotation
Default Audio and Video Device
Enable Accessibility Mode
Leave Computer Audio and Switch to Phone Call

Annotation

This section provides information on how to add annotations during a meeting.

How to add annotations during screen sharing

  1. During screen sharing, click Pencil to enable annotations.
  2. A pop up will appear, “Using annotations while sharing the meeting window can cause a mirroring effect.” Click Annotate to continue.
  3. The cursor will appear as a pencil pencil icon. You can start annotating.
  4. Click the Pencil to disable annotations.

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Configure the Default Audio and Video Device

This section provides instructions on how to configure the default audio and video device for AT&T Office@Hand Meetings.

Before joining the audio meeting, ensure that your audio and video devices are properly set up. Follow the steps below to configure the settings.

  1. Click the gear icon on the upper-left corner and go to Settings.

    Click the gear icon on the upper-left corner and go to Settings.

  2. Click Audio and video.

    Click Audio and video.

  3. Ensure that the indicated Default device in the different sections are correct.
    • Speakers – Used for inbound audio to hear the host and other participants.
    • Microphone – Used for outbound audio of the User.
    • Camera – Used for video output from the webcam of the User.
      Note: To choose a different device, click on the drop-down option.
  4. Click test to check if you can hear the sample audio. Switch to other audio sources if needed.

    Click test to check if you can hear the sample audio. Switch to other audio sources if needed.

  5. Speak into the microphone and check the audio feedback meter if sound is recognized. Switch devices if needed.

    Speak into the microphone and check the audio feedback meter if sound is recognized. Switch devices if needed.

  6. Check the camera preview window if an image from the webcam is shown.

    Check the camera preview window if an image from the webcam is shown.

  7. Click Save if you made any changes to the settings.

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How to enable accessibility mode on AT&T Office@Hand Meetings

This section provides instructions on how to enable accessibility mode on AT&T Office@Hand Meetings.

Accessibility Mode is a setting for visual and hearing impaired users that allows them to use screen reader and keyboard to navigate AT&T Office@Hand Meetings.

  1. On your AT&T Office@Hand Meetings, click the Gear or Settings Gear icon button > Settings > Preferences.
  2. Click the check box beside Enable accessibility mode under Advanced.
  3. Click Done.

Leave Computer Audio and Switch to Phone Call

This section provides instructions on how to switch the audio meeting source from the computer to a phone.

AT&T Office@Hand Meetings allows participants to switch the audio from the computer to their phone. This is useful when the User needs to step away from their computer but still needs to be present in the audio meeting. This can be done in two ways:

Leave computer audio
Switch to phone call

Leave computer audio

  1. Click the up-arrow on the Mute microphone icon and then click Leave computer audio.

    Click the up-arrow on the Mute microphone icon and then click Leave computer audio.

  2. Click the Join audio icon and choose Dial In.
  3. Call the indicated Dial-in number.

    Call the indicated Dial-in number.

  4. Enter the corresponding Meeting ID / Access Code and Participant ID’s when prompted.

    Enter the corresponding Meeting ID / Access Code and Participant ID's when prompted.

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Switch to phone call

  1. Click the up-arrow in the Mute microphone icon and then click Switch to phone call.

    Click the up-arrow in the Mute microphone icon and then click Switch to phone call.

  2. Click the Leave computer audio option from the pop-up window.

    Click the Leave computer audio option from the pop-up window.

  3. Click the Join audio icon and choose Dial In.
  4. Call the indicated Dial-in number
  5. Enter the corresponding Meeting ID / Access Code and Participant ID’s when prompted.

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