RingCentral Office@Hand from AT&T

Learn how to use features from RingCentral Office@Hand from AT&T. Access our self-help options including our How To Videos to set up and use this application to communicate with customers.

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Managing Call Flip Settings on your AT&T Office@Hand Mobile App

Summary:  How do I manage call flip settings using my AT&T Office@Hand Mobile App?

This article will guide you in setting up the Call Flip feature using the AT&T Office@Hand Mobile App. To do this, follow the steps below.

• Click here if you are a User or Administrator and want to set up your extension’s Call Flip settings using the AT&T Office@Hand Mobile App.

• Click here if you are an Administrator and want to set up the Call Flip settings of another extension using the AT&T Office@Hand Mobile App.

• Setting up your Call Flip settings as a User

Step 1:
Launch the AT&T Office@Hand Mobile App.

Step 2:
Tap your Profile Picture.



Step 3:
Tap Extension Settings.



Step 4:
Tap Call Handling & Forwarding.



Step 5:
Tap Call Flip.

Step 6:
You will be able to see the list of forwarding numbers assigned to your extension, with their corresponding Flip number (Quickdial number). You can change the order or Call Flip Number by clicking on the position arrows  found on the left side of the Phones/phone numbers in the extension.



Step 7:
Tap Save in the Call Flip settings.



Step 8:
Tap Save in the Call Handling & Forwarding settings.

• Setting up the Call Flip settings of another extension

NOTE: You should log in as an Administrator to change the Call Flip settings of another extension.

Step 1:
Launch the AT&T Office@Hand Mobile App.



Step 2:
Tap your Profile Picture.



Step 3:
Tap Phone System.



Step 4:
Tap Users.



Step 5:
Select the User you wish to update. In this example, we are selecting Debbie Smith.

Step 6:
Tap Call Handling & Forwarding.



Step 7:
Tap Call Flip.

Step 8:
You will be able to see the list of forwarding numbers assigned to the User’s extension, with their corresponding Flip number (Quickdial number). You can change the order or Call Flip Number by clicking on the position arrows  found on the left side of the Phones/phone numbers in the extension.

Step 9:
Tap Save in the Call Flip settings.



Step 10:
Tap Save in the Call Handling & Forwarding settings.