AT&T Collaborate

AT&T Collaborate – Enhanced Mobile is a Fixed Mobile Convergence solution that provides business, desk phone features on mobile phones. Improve mobile communications with your customers and collaborators by providing your high-definition voice business smartphone users the tools they need when connected to the AT&T VoLTE network.

Back to product page

Manage schedules with AT&T Collaborate

The Schedule feature lets administrators for AT&T Collaborate SM set time and date information for the company or for a specific site. You use schedules when you manage auto attendants or custom dial restrictions. Users also use schedules for features that support selective criteria, such as Simultaneous Ring and Call Notify.

Collaborate has 2 types of schedules: business, for work hours and days, and holiday, for company holidays and other non-work events. An all-day, every day company schedule is already created for you.

Create a schedule

You can manage schedules for the company, for a specific site, or for specific users. Users can view but not edit company and site schedules. They can create and manage their personal schedules. To manage a user’s schedule, see Manage user tools.

Create a Business schedule

  1. On the Collaborate homepage, on the left menu, click Schedules. The Schedules page appears.
  2. From the Actions menu, click Create business schedule. The Create a schedule page appears.
  3. Do these things:
    • Enter a schedule name.
    • Select weekdays and times.
    • Select weekend days and times.
    • To apply the schedule to all weekdays, all weekends, or both, check these boxes:
      – Apply to all weekdays
      – Apply to all weekends
    • To add another time range to the schedule, click Add time range.
    • When you’re finished, click Save.
  4. In the Success message that appears, click OK. The Schedules page appears, showing your new schedule in the list.

Create a Holiday schedule

  1. On the Collaborate homepage, on the left menu, click Schedules. The Schedules page appears.
  2. From the Actions menu, click Create holiday schedule. The Holiday schedule page appears.
  3. Click Advanced mode. The Create new custom schedule page appears.
  4. Enter a schedule name, and then do 1 of these things:
    • Click Save. In the Success message that appears, click OK. The Schedules page appears, showing your new schedule in the list. You can create events for your new schedule later. See Manage existing schedules and events.
    • Click Create event. The Create an event page appears.
      • Enter the following information, as applicable:
        – Event name
        – Event start and end date (for an all-day event, set the All day event switch to On)
        – Event recurrence (daily, weekly, monthly, yearly)
      • Click Save.
      • To add another event, click Create event and repeat the above steps.
      • When you’re finished creating events, click Save. In the Success message that appears, click OK. The Schedules page appears, showing your new schedule in the list.

Top

Manage existing schedules and events

Update a schedule or event

  1. On the Collaborate homepage, on the left menu, click Schedules. The Schedules page appears.
  2. Search for or select a schedule. The edit page for that schedule appears.
    Note: When you’re finished making changes, click Save.
  3. You can make the following changes to a business schedule:
    • The schedule name.
    • The daily start and end times.
  4. On the edit page for a holiday schedule, you can:
    • Add more events. To do this, click Create event, and then follow the steps to create an event.
    • Change an existing event. To do this, expand the schedule to view its details, and then click the Edit icon. The Edit event page appears.
  5. You can change the following event information for a holiday schedule:
    • Event name
    • Start and end dates
    • Recurrence pattern
  6. When you’re finished, click Save.

Delete a schedule

  1. On the Schedules page, from the Actions menu, click Delete schedule.
  2. Check the box next to the schedule you want to delete, and then click Apply.
  3. When you’re prompted to confirm the delete action, click Confirm.
  4. In the Success message that appears, click OK.

Top