RingCentral Office@Hand from AT&T

Learn how to use features from RingCentral Office@Hand from AT&T. Access our self-help options including our How To Videos to set up and use this application to communicate with customers.

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Logging in to your Office@Hand account
Article #3288

How do I log in to my Office@Hand account?

This article will guide you on how to log in to your AT&T Office@Hand account online and using the Desktop App.

Log in to your Office@Hand account online
Log in to your Office@Hand account using the Desktop App
Log in to your Office@Hand account using Single Sign On

If you would like to log in to your Office@Hand Online Account with your email or Google credentials, you must enable this feature first. See Office@Hand: Login Integrations to know how. If you have enabled it already, click on the links below:

Office@Hand: Logging in to your Online Account with Email
Office@Hand: Logging in to your Online Account with Google

Log in to your Office@Hand account online

  1. Launch a web browser on your computer or device. You can use Internet Explorer, Google Chrome, Mozilla Firefox, Safari and other browsers.
  2. In the address bar, enter https://service-officeathand.att.com.
  3. In the Member Login form, enter your Office@Hand account credentials.
    • Office@Hand from Number
    • Extension (optional)
    • Numeric password

      For Administrators – Enter your direct phone or fax number and your numeric password.
      For Extension Users – Enter your main company number, extension number and your numeric password.

      Note:  The default extension of an Administrator is 101. You need to specify your Extension Number if there are two (2) or more Administrators in your Office@Hand account.

  4. Click Log In.

Log in to your Office@Hand account using the Desktop App

  1. Launch the Office@Hand Desktop App.

  2. Enter your Office@Hand account credentials. Click Log In when done.
    • Office@Hand Number
    • Extension (optional)
    • Numeric password

      For Administrators – Enter your direct phone or fax number and your numeric password.
      For Extension Users – Enter your main company number, extension number and your numeric password.

      Note:  The default extension of an Administrator is 101. You need to specify your Extension Number if there are two (2) or more Administrators in your Office@Hand account.

      QUICK TIP:  You can also access the Member Login page from the Office@Hand Desktop App. Click on the Gear icon  and then, click My extension settings under Access my account online.

Log in using your AT&T Office@Hand Mobile App Single Sign-On

  1. Launch the Office@Hand Desktop App.
  2. Click Single Sign On.

  3. Enter your Email Address and click Continue.

  4. You will then be asked to enter your company’s IdP login.  Enter your Company Username and Password and then, click Sign In.

    Note:  Once your Company Login is accepted, you will be automatically logged in to the Desktop App.

 

You have now logged in to the Office@Hand Desktop App using Single Sign-On.

See Also:
Logging in to your Office@Hand Mobile App
Changing your Office@Hand password
Express Setup Overview

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