AT&T Office@Hand

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IVR – Visual Editor Frequently Asked Questions | AT&T Office@Hand
Article #10913

Visual Editor Frequently Asked Questions

TABLE OF CONTENTS

  1. Can I open and edit an existing IVR Menu?
  2. How do I know if my configuration from the IVR Editor is working?
  3. How do I sign up to get a directory listing added?
  4. How do I access and use the Visual IVR Editor?

 

  1. Can I open and edit an existing IVR Menu?
    Yes. Once you update your menu in the Visual IVR Editor, the changes will overwrite the previous configuration.
  2. How do I know if my configuration from the IVR Editor is working?
    When you save your configuration for an IVR menu, Office@Hand will automatically verify the settings and display any missing information.
  3. Can I do drag and drop among keys within the IVR Editor?
    This is currently not supported.
  4. How do I access and use the Visual IVR Editor?
    The Visual IVR Editor can be accessed through the
    See IVR – Visual Editor Guide | AT&T Office@Hand for more information.

See Also:
IVR – Set up Multi-Level IVR | AT&T Office@Hand
IVR – Visual Editor Guide | AT&T Office@Hand
IVR – Configure IVR using XML Editor | AT&T Office@Hand

Key Words: 10913, Visual IVR Editor, Frequently Asked Questions, FAQ