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Initiating Conference with two active calls on a Polycom 321 and 335
Article #8377

When you have two active calls, you can Conference these calls by following the steps below.  This works on Polycom 321 and 335 phones.

Step 1:
When you have two (2) active calls on a Polycom 32x or 33x, press the down arrow.

NOTE:  The softkeys will then change, and one of them says join.

Step 2:
Press the join key and the calls will be conferenced together.

IMPORTANT:  Do not press the conference key as it will not conference the calls together, it will instead request a number to call out to so you can then join them together.

You have now initiated Conference with two active calls on a Polycom 321 and 335.