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Deskphones ­ Polycom ­ Initiating Conference with two active calls | AT&T Office@Hand
Article #8377

This article describes the steps to Initiate Conference with two active calls on your Polycom Deskphone.

Deskphones ­ Polycom ­ Initiating Conference with two active calls | AT&T Office@Hand

When you have two active calls, you can Conference these calls by following the steps below:

How do I initiate Conference with two active calls on a Polycom Deskphone?

Click on the link corresponds to your Polycom deskphone

Polycom 321 and 335

  1. When you have two (2) active calls on a Polycom 32x or 33x, press the down arrow.
    Note: The softkeys will then change, and one of them says join.
  2. Press the join key and the calls will be conferenced together.
    IMPORTANT: Do not press the conference key as it will not conference the calls together, it will instead request a number to call out to so you can then join them together.

Polycom IP 5000 Conference Phone, IP 550 HD Manager IP Phone, IP 6000 Conference Phone, SoundPoint IP 450, SoundPoint IP 560, SoundPoint IP 650, SoundStation IP 7000)

  1. When you have an active call, press the Confrnc soft key. The active call is placed on hold.
  2. Dial the second phone number, and then press the Send soft key.
  3. Press the Confrnc soft key when the second party answers to join all parties in the conference.

Polycom SoundPoint IP 320, SoundPoint IP 330, SoundPoint IP 331, SoundPoint IP 331, SoundPoint IP 670

  1. When you have an active call, press the Conf soft key. The active call is placed on hold.
  2. Dial the second party, then press the Dial button.
  3. Press the Conf soft key when the second party answers.

Video Phone VVX 1500, Polycom VVX 101, Polycom VVX 201, Polycom VVX310, Polycom VVX410, Polycom VVX500

  1. When you have an active call, press the Conference.
  2. Dial the second person’s telephone number.
  3. Press the Conference when the second party answers.

Key Words: initiate, Conference, conferencing, two, active calls, Polycom, 321, 335, 32x, 33x, IP phone, desk phones