Office@Hand: HD Voice Overview
HD Voice Overview
High Definition Voice or HD Voice allows you to establish calls between supported AT&T Office at Hand Desk Phones, desktop app and mobile app with high quality voice audio.
This automaticallyenabled feature is available to AT&T Office@Hand Office, Premium, and Enterprise.
Key Features & Benefits:
Clear conversation with background noise reduction.
Better call experience within AT&T Office at Hand services across all end points
(Desk phones, conference phones, Office@Hand for desktop and Office@Hand mobile app)
HD Voice with OPUS Codec is enabled by default on Office@Hand mobile app, and Office@Handdesktop app. It renders richer commmunication with its clarity, and provides a better user experience, especially in a limited bandwidth and network environment.
Compatible Phones with HD Voice
SoundPoint IP 335
SoundPoint IP 450
SoundPoint IP 550
SoundPoint IP 560
SoundPoint IP 650
SoundPoint IP 670
VVX 601 VVX 1500
|OfficeHand for desktop
Office@Hand mobile app (HD Voice)
HD Voice is automatically enabled by default on the Office@hand Mobile App version 7.4 and above; which means that if you are using the latest version of the app, you will no longer see the option to switch HD Voice on or off on the mobile app settings.
If you are still the Office@hand Mobile App version 7.3 or lower, we recommend that you upgrade to the latest version of the app.
Note: If your device does not meet the minimum requirement, you will still have HD voice with G.722 codec
iOS: iOS 9 and higher (iOS 11, iPhone
GHz and higher Quadcore: any GHz
Android 4.4 or
Note: The table above shows HD capable phones supported via Assisted Provisioning only.
Enabling HD Voice on the Office@Hand Mobile App
HD Voice for the Office@Hand Desktop App
Enabling HD Voice on the Online Account
Keywords: hd voice, hd, overview, 8025, OPUS codec, mobile app, desktop app, Office, Premium, Enterprise, desk phones
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