AT&T Office@Hand

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Reports – Accessing Historical Reports | AT&T Office@Hand
Article #8592

How can I access historical reports in the AT&T Office@Hand online account?

Reports are graphical representations of your AT&T Office@Hand account’s call activities that can be generated by account administrators. These Reports can be generated as a Summary, based on Queue Activity, based on User Activity, based on Telephone Number and based on Call Detail. Once generated, reports can be exported into a .csv format and can be opened using Excel or any spreadsheet program. The data columns can be customized to aid in analysis or visualization later.

 

Accessing Historical Reports in your AT&T Office@Hand Online account

  1. Log in to your Office@Hand online account as an account administrator.
  2. The Admin Portal is automatically displayed by default.

    Once the Reports page has been loaded, the Summary page is automatically displayed. Click any of the other tabs to view other types of Reports, such as Queue Activity, User Activity, Phone Number, and Call Detail

    Reports page.

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