TOP

AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

Back to Product Page
Use the dropdown to get support, or purchase this product

Related Content

No related content found

Flipping a Call in the AT&T Office@Hand Mobile
Article #95102

This article provides information on how to flip a call from the AT&T Office@Hand Mobile to another phone number.

Call flip lets you move a live call to another one of your phone numbers, such as your home phone, deskphone, or mobile phone. When you flip a call, the call will be placed on hold until the flip is complete. Call flip is useful when you need to continue a call on a different number.

Before you can use Call flip, you’ll need to configure your Call flip settings.

NOTE: Flipping a call is different from switching a call or transferring a call.

Flipping a call in the AT&T Office@Hand Android app

  1. While on a call, tap the three-dot More icon in the call window.
  2. Select Flip to open a list of available numbers.
  3. Select where you’d like to continue the call from your existing extensions.
  4. Answer the call at the other number.
  5. To complete the flip, tap the check mark in the original call window.

Flipping a call in the AT&T Office@Hand iOS app

  1. While on a call, tap the three-dot More icon in the call window.
  2. Select Flip to open a list of available numbers.
  3. Select where you’d like to continue the call from your existing extensions. Tap Flip again to confirm.
  4. Answer the call at the other number.
  5. To complete the flip, tap the check mark in the original call window.

Key Words: AT&T Office@Hand App, AT&T Office@Hand Web, AT&T Office@Hand Desktop, AT&T Office@Hand Mobile, mobile app, flip a call, call flip