| Feature Name |
Broad-works Default Value |
Enabled? |
Collaborate Value |
Alternate FAC Value |
EM Supported? |
Description |
| Anonymous Call Rejection Activation |
*77 |
YES |
*77 |
#*77 |
YES |
Allows you to activate the Anonymous Call Rejection service. After you dial the feature access code, the system plays an announcement to inform you that the service has been successfully activated. If the service was already active, you still receive the announcement. |
| Anonymous Call Rejection Deactivation |
*87 |
YES |
*87 |
#*87 |
YES |
Allows you to deactivate the Anonymous Call Rejection service. After you dial the feature access code, the system plays an announcement to inform you that the service has been successfully deactivated, even if the service was never activated. |
| Anonymous Call Rejection Interrogation |
*52* |
YES |
*52* |
#*52* |
YES |
|
| Call Bridge |
*15 |
YES |
*15 |
#*15 |
YES |
|
| Call Forwarding Always Activation |
*72 |
YES |
*72 |
#*72 |
YES |
Redirects your incoming phone calls to another number, such as a mobile phone or administrative assistant. After dialing the feature access code, dial the phone number where you want your calls to be redirected. |
| Call Forwarding Always Deactivation |
*73 |
YES |
*73 |
#*73 |
YES |
Terminates the Call Forwarding Always service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Busy, Call Forwarding No Answer, or Do Not Disturb. |
| Call Forwarding Always Interrogation |
*21* |
YES |
*21* |
#*21* |
YES |
Allows users to get the current status and destination of the Call Forwarding Always service. The status is active or inactive and the destination is voice mail or the current forwarding number. |
| Call Forwarding Always to Voicemail Activation |
*21 |
YES |
*21 |
#*21 |
YES |
Redirects incoming phone calls to your voicemail. |
| Call Forwarding Always to Voicemail Deactivation |
#21 |
YES |
#21 |
*#21 |
YES |
Terminates the Call Forwarding Always To Voice Mail service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Busy, Call Forwarding Busy To Voice Mail, Call Forwarding No Answer, or Do Not Disturb. |
| Call Forwarding Busy Activation |
*90 |
YES |
*62 |
#*62 |
YES |
Redirects incoming phone calls to another number, such as a mobile phone or administrative assistant, when you are on the phone. After dialing the feature access code, dial the phone number where you want your calls to be redirected. |
| Call Forwarding Busy Deactivation |
*91 |
YES |
*63 |
#*63 |
YES |
Terminates the Call Forwarding Busy service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Always, Call Forwarding No Answer, or Call Management – Do Not Disturb. |
| Call Forwarding Busy Interrogation |
*67* |
YES |
*67* |
#*67* |
YES |
Allows users to get the current status and destination of the Call Forwarding Busy service. The status is active or inactive and the destination is voice mail or the current forwarding number. |
| Call Forwarding Busy to Voicemail Activation |
*40 |
YES |
*40 |
#*40 |
YES
|
Redirects incoming phone calls to your voice mail when you are on the phone. |
| Call Forwarding Busy to Voicemail Deactivation |
#40 |
YES |
#40 |
*#40 |
YES |
Terminates the Call Forwarding Busy To Voice Mail service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Always, Call Forwarding Always To Voice Mail, Call Forwarding No Answer, or Call Management – Do Not Disturb. |
| Call Forwarding No Answer Activation |
*92 |
YES |
*92 |
#*92 |
YES |
Redirects your incoming phone calls to another number, such as a mobile phone or administrative assistant, when you do not answer your phone. After dialing the feature access code, dial the phone number where you want your calls to be redirected. |
| Call Forwarding No Answer Deactivation |
*93 |
YES |
*93 |
#*93 |
YES |
Terminates the Call Forwarding No Answer service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Busy, Call Forwarding Always, or Do Not Disturb. |
| Call Forwarding No Answer Interrogation |
*61* |
YES |
*61* |
#*61* |
YES |
Allows users to get the current status and destination of the Call Forwarding No Answer service. The status is active or inactive and the destination is voice mail or the current forwarding number. |
| Call Forwarding No Answer to Voicemail Activation |
*41 |
YES |
*41 |
#*41 |
YES |
Redirects incoming phone calls to your voice mail when you do not answer their phone. |
| Call Forwarding No Answer to Voicemail Deactivation |
#41 |
YES |
#41 |
*#41 |
YES |
Terminates the Call Forwarding Busy To Voice Mail service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Busy, Call Forwarding Busy To Voice Mail, Call Forwarding Busy, or Call Management – Do Not Disturb. |
| Call Forwarding Not Reachable Activation |
*94 |
YES |
*94 |
#*94
|
YES |
Allows you to have your incoming calls forwarded to a different number when your device is not accessible by BroadWorks. After dialing the assigned code, you dial the phone number where you want your calls to be redirected. |
| Call Forwarding Not Reachable Deactivation |
*95 |
YES |
*95 |
#*95 |
YES |
Allows you to turn off the Call Forwarding Not Reachable service. After deactivation, should your phone become unreachable, calls are no longer rerouted to an alternate device through the Call Forwarding Not Reachable service. |
| Call Forwarding Not Reachable Interrogation |
*63* |
YES |
*63* |
#*63* |
YES |
|
| Call Forwarding Selective Activation |
#76 |
YES |
#76 |
*#76 |
YES |
|
| Call Forwarding Selective Deactivation |
#77 |
YES |
#77 |
*#77 |
YES |
|
| Calling Line ID Delivery Blocking Interrogation |
*51* |
YES |
*54* |
#*54* |
YES |
|
| Calling Line ID Delivery Blocking per call |
*67 |
YES |
*67 |
#*67 |
YES |
Hides your calling line ID on a per call basis. Before placing a call, dial the feature access code; then place your call as usual. Note that this service is only active for one phone call. |
| Calling Line ID Delivery Blocking Persistent Activation |
*31 |
YES |
*31 |
#*31 |
YES |
|
| Calling Line ID Delivery Blocking Persistent Deactivation |
#31 |
YES |
#31 |
*#31 |
YES |
|
| Calling Line ID Delivery per Call |
*65 |
YES |
*65 |
#*65 |
YES |
Overrides the Calling Line ID Delivery Blocking Persistent setting for one call. |
| Call Retrieve |
*11 |
YES |
*11 |
#*11 |
YES |
Shared Call Appearance Call Retrieve |
| Call Waiting Interrogation |
*53* |
YES |
*53* |
#*53* |
YES |
|
| Call Waiting Persistent Activation |
*43 |
YES |
*43 |
#*43 |
YES |
Turns on Call Waiting for all calls you place. |
| Call Waiting Persistent Deactivation |
#43 |
YES |
#43 |
*#43 |
YES |
Turns off Call Waiting for the next and all subsequent calls you place. |
| Cancel Call Waiting |
*70 |
YES |
*70 |
#*70 |
YES |
Turns off the Call Waiting service for the next call you place. |
| Clear Voice Message Waiting Indicator |
*99 |
YES |
*694 |
#*694 |
YES |
|
| Connected Line Identification Restriction Interrogation |
*56* |
YES |
*56* |
#*56* |
YES |
|
| Customer Originated Trace |
*57 |
YES |
*57 |
#*57 |
YES |
|
| Direct Voicemail Transfer |
*55 |
YES |
*55 |
#*55 |
YES |
Transfers a caller on hold to your voicemail. |
| Diversion Inhibitor |
*80 |
YES |
*83 |
#*83 |
YES |
Allows a user to prevent redirection services from being activated on the terminating side of an unanswered call. |
| Do Not Disturb Activation |
*78 |
YES |
*78 |
#*78 |
YES |
|
| Do Not Disturb Deactivation |
*79 |
YES |
*79 |
#*79 |
YES |
|
| No Answer Timer |
*610 |
YES |
*610 |
#*610 |
YES |
Sets the numbers of rings before No-Answer handling is applied to the Voice Messaging, Third-Party Voice Mail Support, Call Forwarding No Answer, Call Forwarding No Answer To Voice Mail, and Sequential Ring services. |
| Push to Talk (intercom) |
*50 |
YES |
*96 |
#*96 |
YES |
Provides an intercom-like functionality where you can call another party and be instantly connected. |
| Selective Call Rejection Interrogation |
*51* |
YES |
*51* |
|
YES |
|
| Speed Dial 100 |
*75 |
YES |
*75 |
|
YES |
|
| Voicemail Retrieval |
*860 |
YES |
*860 |
|
YES |
|