AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Faxing a document from the scanner by using the Softphone
Article #3819

The AT&T Office@Hand Softphone allows you to directly fax a scanned document, using your TWAIN compliant scanner or multi-function device.

NOTE: This feature is currently supported for Windows-based computers only.

To directly fax a scanned document from within the Softphone:

Step 1:
Launch the Softphone.

Step 2:
Click the Fax icon.

Actions in the photo are explained in the text.

Step 2:
Click the Scan icon. A list of available sources (devices for scanning) displays.

Actions in the photo are explained in the text.

NOTE: The scanner needs to be properly installed, powered-on, and connected to your computer in order for the Softphone to detect and recognize it.

Step 3:
Chose from the list of available sources, then click Select.

Actions in the photo are explained in the text.

Step 4:
Proceed to scan the document using the device source you selected.

Step 5:
Enter the fax number of the recipient and click Add to include the number to the recipient’s list.

Actions in the photo are explained in the text.

Step 6:
Click Send.

Actions in the photo are explained in the text.

You have just sent a fax directly from your TWAIN compliant device.