AT&T Message Archiving

Learn how to set up and use AT&T Message Archiving.

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Exporting all messages from a search to an Excel file in the AT&T Message Archiving portal

  1. After completing the portal search, click Export All

    Image of step 1.

  2. Click Native.
  3. Click in the text box to the right of “Export Name” and enter the name for the file.
  4. Click in the text box to the right of “Password” and enter the password for the file.
  5. Click Create Export

    Image of steps 2 through 5.

  6. The export starts.
  7. Click Close

    Image of steps 6 and 7.

  8. Click Exports

    Image of step 8.

  9. Click Download

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  10. Click on the name of the file. 

    Image of step 10.

  11. Click the radio button to the left of “Open with” to open the file or click the radio button to the left of “Save File” to save the file.
  12. Click OK.

    Image of steps 11 and 12.