RingCentral Office@Hand from AT&T

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Editing the Company Caller ID on Your Mobile App
Article #3024

Company Caller ID is the name that will appear as your caller ID when making outgoing calls. This must be unique and can be a maximum of 15 characters. This article will guide you on how to edit the Company Caller ID (CNAM) on your Office@Hand Android mobile app.

NOTE:   You need to be an account administrator to perform this action. CNAM is only applicable to local numbers.

To do this, follow the steps below.

Step 1:
Launch your Office@Hand mobile app on your Android device.

Actions in the photo are explained in the text.

Step 2:
Tap Menu > Settings.

Actions in the photo are explained in the text.

Step 3:
Tap Phone System.

Actions in the photo are explained in the text.

Step 4:
Tap Company Numbers & Info.

Actions in the photo are explained in the text.

Step 5:
Tap the Company Caller ID field.

Actions in the photo are explained in the text.

Step 6:
Change your company name in the field provided.

Step 7:
Tap Save at the upper right of the screen.

You have now edited the Company Caller ID (CNAM) on your Office@Hand mobile app.