AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

Back to product page

Downloading and installing the AT&T Office@Hand Legacy Softphone on a Windows computer

Summary: How can I download and install the Legacy SoftPhone on a Windows computer?

The AT&T Office@Hand Legacy Softphone is a free downloadable software application, which can be used to make and receive calls, send faxes and even retrieve voice and fax messages.  The Legacy Softphone is compatible with Microsoft XP, Vista, Windows 7, and Mac and can be downloaded on multiple computers for free.

NOTE:  In order for the AT&T Office@Hand Legacy Softphone to work properly, your computer has to meet the AT&T Office@Hand Legacy Softphone Minimum Requirements.

Step 1:
Select which PC version and download the appropriate version.  

WinSP 64bit WinSP 64bit
WinSP 32bit WinSP 32bit

NOTE:  For Windows PC users with MSOffice installed, you must identify its product version to integrate the Legacy Softphone.  Open MSWord then click on File > Help to locate the product version.

Step 1 note image

Step 2:
Click Run to begin installation.

Step 2 image

Step 3:
Click Next to start the installation process.

Step 3 image

Step 4:
Review the AT&T Office@Hand End User License Agreement. Click the I accept the terms in the license agreement radio button then click Next.

Step 4 image

NOTE:  The installation of the Legacy Softphone includes installing Add-Ins to Microsoft Office Applications.  If you have any Microsoft Applications open, you will be prompted to close them before the installation can continue.

Step 5:
Click Next > Install.

Step 5 first image

Step 5 second image

Step 6:
Once the setup is complete, click Finish.

Step 6 image

NOTE:  If you want to learn more about your AT&T Office@Hand Legacy Softphone, you can click on any of the FAQs or tick the box to Show Quick Start Guide.

See Also:

System Requirements for the AT&T Office@Hand Service