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Deskphones – Polycom Phones | Use the Do Not Disturb (DND) Feature | AT&T Office@Hand
Article #11079

AT&T Office@Hand supports an array of tested Polycom IP Phones which work well with your AT&T Office@Hand service. This article will guide you on how to use the Do Not Disturb (DND) feature of your Polycom phones.

Using the Do Not Disturb (DND) Feature of your Polycom Phone

Do Not Disturb is a feature which prevents your phone from ringing and lets you send all incoming calls directly to your voicemail. DND applies to all lines on your phone. All calls you receive while DND is enabled are logged in your Recent Calls list.

Note: Calls will still be sent to the forwarding number when Call Forwarding and DND are both enabled. Enabling DND on Shared Lines disables ringing only. A visual notification of the call still displays, and you have the option to answer or ignore the call.

Enabling / Disabling DND on your Polycom VVX Series phone

  1. From the Home button.
  2. Look for DND. Press More if DND is not on the list.
  3. Press DND once to activate the Do Not Disturb feature.
    Note: Press DND again to disable the feature.

Using DND on multiple lines

Do Not Disturb allows you to toggle between taking all incoming calls, not accepting incoming call queue calls, and not accepting all calls. On your Polycom VVX Series desk phones, you can toggle between taking all incoming calls and do not accept incoming calls.

QUICK TIP: To save power, automatically enable or disable DND for all lines. To automatically enable DND for all lines, tap the Set All option. To disable the feature for all lines automatically, tap Clear All.

  1. From the Home button.
  2. Look for DND. Press More if DND is not on the list.
  3. Press DND once to activate the Do Not Disturb feature.
    Note: Press DND again to disable the feature.

See Also:
Deskphones – Using Polycom IP Phones | AT&T Office@Hand
List of tested deskphones with AT&T Office@Hand
Presence Overview | AT&T Office@Hand
Initiating Conference with two active calls on a Polycom Deskphone
AT&T Office@Hand: Improving the Quality of VoIP Phone Calls

Key Words: 11079, Polycom IP Phones, SoundPoint IP, DND, do not disturb, deskphone, VVX, enable, disable