AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

Back to product page

Deskphones – Polycom Phones | Get the IP Address | AT&T Office@Hand
Article #11078

AT&T Office@Hand supports an array of tested Polycom IP Phones which work well with your AT&T Office@Hand service. This article will guide you on how get the IP Address from your polycom phone.

Getting the IP Address from your Polycom Phone

  1. Plug the ethernet cable to the back of the Polycom device and to the router.
    Connect the adapter to a power source.
  2. Make sure the device is ON.
  3. Press Menu.

    Press Menu.

  4. Select Status from the menu list or press 2.

    Select Status from the menu list or press 2.

  5. Select Network from the menu list or press 2.

     Select Network from the menu list or press 2.

  6. Select TCP/IP Parameters from the menu list or press 1.

    Select TCP/IP Parameters from the menu list or press 1.

    From TCP/IP Parameters, you will see the IP Address of the phone.
    DHCP will be displayed as disabled if the phone is set to Static IP.
    Note: For other Polycom VVX phones, you may get the IP address by navigating to Settings > Status > Platform > Phone.

See Also:
Deskphones – Using Polycom IP Phones | AT&T Office@Hand
List of tested deskphones with AT&T Office@Hand
Presence Overview | AT&T Office@Hand
Initiating Conference with two active calls on a Polycom Deskphone
AT&T Office@Hand: Improving the Quality of VoIP Phone Calls

Key Words: 11078, Polycom IP Phones, SoundPoint IP, deskphone, IP address, polycom ip address