RingCentral Office@Hand from AT&T

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Deleting and Purging the Call Log via the Office@Hand Online Account
Article #2595

Deleting the Activity Log via the Web

The Call Log provides customized reports on inbound and outbound calls and faxes for the company number and specified extensions via the RingCentral Office@Hand from AT&T Online Account. It can be customized to pull up reports based on the time period, type of call (inbound or outbound), a specific phone number, blocked calls, or recorded calls.

Call Logs can be deleted or purged. Purging Call Logs permanently deletes all of your Call Queue log entries.

Accessing the Call Log section of your Online Account can be done by following the steps below:

  1. Log in to your RingCentral Office@Hand from AT&T Online Account.
  2. On your Office@Hand Online Account, click Call Log.
    • When logged in as an Account Administrator

    • When logged in as a User Extension

      This article demonstrates how you can do the following actions from your Office@Hand Online Account. Click any of the links below to learn more.

      Deleting Call Logs
      Purging Call Logs

Deleting Call Logs

  1. Select the calls you would like to delete from the Call Log.
    Note:  The Delete button will be grayed-out if there is no number selected on the list.

  2. Click Delete.
  3. Click Delete to proceed.

    You have now successfully deleted specific calls from your Call Log via the Online Account.

Purging Call Logs

IMPORTANT: Save a copy of your Call Log before purging it.

  1. Click Purge.

  2. Click Yes.

    You have now successfully purged calls from your Call Log via the Online Account.

See Also:
Call Log Overview

Keywords:  Activity Log, call logs, calls, phone calls, delete, purge, call log