Private: TeleNav Track

Learn how to use TeleNav Track to communicate with your mobile workforce while in the field. Let our convenient self-help tools show you how to keep track of your employees’ time, manage jobs, run reports using the web interface and much more.

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Creating a hot key alert tracking template using the TeleNav Track web interface

  1. Click Setup.
  2. Under “Company Settings”, click Saved Templates.

    Image of steps 1 and 2.

  3. Click Alerts

    Image of step 3.

  4. Click New Template

    Image of step 4.

  5. Click in the box to the right of “Hot Key Alert”.
  6. Select the type of notification to receive, by clicking in the box(es) to the right of “Send as SMS to” and/or “Send as Email to” and entering the appropriate information on each line accordingly.
    Note: Do not enter the email address in the box under “Message Settings” to the right of “Send as Email to”. This box is for all other alerts.
  7. Click Save Template.

    Image of steps 5 through 7.

  8. Click in the box below “Save New Template As”, and enter the template name.
  9. Click Save Template and Changes.

    Image of steps 8 and 9.