AT&T Workforce Manager

AT&T Workforce Manager strengthens communications between dispatchers and mobile workers, improves control over field operations, and delivers services faster and more efficiently. Make near real-time decisions about your mobile operations so you can save time and increase productivity.

Back to product page

Create an order for a new client with AT&T Workforce Manager

  1. Click Dispatching.
  2. Click Orders.

    Image of steps 1 and 2.

  3. Click New Order.

    Image of step 3.

  4. Click the radio button to the left of “New client”.

    Image of step 4.

  5. In the field to the right of “Name:”, enter the new client’s name.
  6. In the field to the right of “Address:”, enter the new client’s address.
  7. In the field to the right of “City:”, enter the new client’s City.
  8. In the field to the right of “Zip:”, enter the new client’s zip code.
  9. In the field to the right of “Country:”, click the dropdown arrow and select the user’s country.
  10. In the field to the right of “Phone:”, enter the new client’s phone number.
  11. In the field to the right of “Contact:”, enter any additional contact information.
  12. In the field to the right of “Email:”, enter the new client’s email address.
  13. In the field to the right of “State:”, click the dropdown arrow and select the user’s state.

    Image of steps 5 through 13.

  14. Click the dropdown arrow to the right of “Service type:”, and select “New Order”.
  15. Click the field below “Office Notes”, and enter the desired notes.
  16. Click the dropdown arrow to the right “User:”, and select the desired user.
  17. Click the calendar icon to the right of “Date:”, and select the desired date.
  18. Click the dropdown arrow to the right of “Date:”, and select the desired time.
  19. Click Submit.

    Image of steps 14 through 19.

  20. The order is created.

    Image of step 20.