pdvConnect from AT&T

pdvConnect from AT&T allows you to send and receive communications from your employees in real time. Learn more on how to report your time and provide updates to or from your dispatcher here.

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Create a shared contact’s name and subject line using the pdvConnect web interface 

  1. Click Account Setup, and then click Shared Contacts.
  2. Click Create New Group.

    The actions in the photo are explained in the text.

  3. Create the pdvConnect contact by entering a group contact name in the box below “New Group Contact Name”.
    Note: Optionally, you can add a subject in the box below “Subject Line (optional)”.
    Note: If using pdvConnect Pro, click on Attach real-time location? to track the user.
  4. Click Add.

    The actions in the photo are explained in the text.

  5. Enter the new contact name in the box below “Name:”.
  6. Enter the new contact’s email in the box below “Email:”.
  7. Optional: Enter the new contact’s mobile number in the box below “Mobile Phone”.
  8. Click Add.
    Note: To send interactive maps, GPS coordinates, time stamps, and approximate addresses to your contacts, enter a checkmark in the box to the left of “Attach real-time location”.
    Note: From the “Map ICON Color” dropdown, select the color you wish to use to track the contact.

    The actions in the photo are explained in the text.