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Corporate Directory for Deskphones Overview
Article #8264

What is Corporate Directory on Polycom phones?

To access the Corporate Directory on a supported IP Phone, use the designated soft key on the phone. This may vary across phone models.  

When searching for First Name or Last Name, results are displayed as a list.

Supported Deskphones

Polycom SoundPoint IP 321, 335, 550 & 650
Polycom VVX 300, 310, 400, 410 & 500
Polycom Soundstation IP 5000, 6000 & 7000

Corporate Directory Frequently Asked Questions

How can I see the Corporate Directory feature on my Polycom phone?

Reboot your phone and you should be able to see the Corporate Directory feature.

What is the difference between Contact Directory and Corporate Directory on my Polycom Phone?

Your Polycom phone comes with a category called Contact Directory which allows you to add any contact/phone number locally. Corporate Directory is integrated with your company directory, so you can easily find your colleagues.

How do I go to the Corporate Directory?

Accessing the Corporate Directory will depend on the model of your Polycom phone.

On the IP 335/321:

Press the More soft key > Dir > Corp Dir… > Search > enter the Last Name or the First Name of the person you are looking for > press Submit.

On the Polycom VVX Series:

Press the Home button > Directories > Search > enter the First Name or the Last Name of the person you are looking for, using the numeric keypad > Search.

Keywords:  8264, CD, corporate directory, polycom