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Polycom Corporate Directory – Overview | AT&T Office@Hand
Article #8264

The Corporate Directory can be accessed using a designated soft key on your supported Polycom device. The following are supported Polycom devices: Polycom SoundPoint IP 321, 335, 550 & 650, Polycom VVX 300, 310, 400, 410 & 500, Polycom SoundStation IP 5000, 6000 & 7000.

Polycom Corporate Directory Overview

You can access the Corporate Directory using your supported Polycom device with your AT&T Office@Hand service. Use the designated soft key on the Polycom to access the directory. Results are displayed as a list when searching for First Name or Last Name.

Note: The designated soft key for Corporate Directory varies across Polycom models.

Supported Polycom Devices

Polycom SoundStation IP 5000 SIP-Based IP Conference Phone
Polycom SoundStation 6000 Conference IP Phone
Polycom VVX 150 Business IP Phone*
Polycom VVX 250 Business IP Phone*
Polycom VVX 350 Business IP Phone*
Polycom VVX 450 Business IP Phone*
Polycom VVX-501 Color Touchscreen
Polycom VVX-601 Large Color Touchscreen
Polycom Trio Conference Phones 8500
Polycom Trio Conference Phones 8800

*Polycom VVX 150 /250 /350 /450 are improvements for the Polycom models VVX 101 /201 /311 / 411 respectively.

Frequently Asked Questions

  1. How can I see the Corporate Directory feature on my Polycom phone?
    Reboot your phone and you should be able to see the Corporate Directory feature.
  2. What is the difference between Contact Directory and Corporate Directory on my Polycom Phone?
    Your Polycom phone comes with a category called Contact Directory which allows you to add any contact/phone number locally. The Corporate Directory is integrated with your company directory, so you can easily find your colleagues.
  3. How do I go to the Corporate Directory?
    Accessing the Corporate Directory will depend on the model of your Polycom phone.

On the IP 335/321:

Press the More soft key > Dir > Corp Dir… > Search > enter the Last Name or the First Name of the person you are looking for > press Submit.

On the Polycom VVX Series:

Press the Home button > Directories > Search > enter the First Name or the Last Name of the person you are looking for, using the numeric keypad > Search.

Key Words: 8264, CD, Corporate Directory, Polycom, SoundPoint, VVX, SoundStation