AT&T Office@Hand

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Conferencing – Joining a Conference Call | AT&T Office@Hand Desktop App
Article #11067

The AT&T Office@Hand Desktop App allows you to initiate conference calls on your computer, as well as your desk phone, smart phone, or tablet. Hosts and Participants may join the conference by tapping the link on the invite. When enabled, Participants may join the conference before the Host logs in. See steps below to learn how to join a Conference Call.

Conferencing – Joining a Conference Call

You can join a Conference Call in two (2) ways:

  • Through the AT&T Office@Hand Desktop App
  • Through a non-AT&T Office@Hand device or app

Through the AT&T Office@Hand Desktop App

  1. If you are an AT&T Office@Hand User and received the Conference invite on your AT&T Office@Hand Desktop App, you can go to the Messages tab Messaging tab and then, select the AT&T Office@Hand Conference invitation.

    If you are an AT&T Office@Hand User and received the Conference invite on your AT&T Office@Hand Desktop App, you can go to the Messages tab Messaging tab and then, select the AT&T Office@Hand Conference invitation.

  2. Click the Dial-In Number. Depending on the settings of your AT&T Office@Hand Desktop App, it will either call the Dial-In Number, or prompt for a RingOut. For more information, go to Placing Outgoing Calls | AT&T Office@Hand Desktop App.

    Click the Dial-In Number. Depending on the settings of your AT&T Office@Hand Desktop App, it will either call the Dial-In Number, or prompt for a RingOut. For more information, go to Placing Outgoing Calls | AT&T Office@Hand Desktop App.

  3. Enter your Participant Access Code, and then press the Pound/Hash key #. Further instructions will be provided over the phone.

Through a non-AT&T Office@Hand device or app

  1. Open the email or text message for the invite.
  2. Take note of the Dial-In Number and the Participants Access Code.
  3. Call the Dial-In Number and then listen to the prompt.
  4. Dial the Participant’s Code and then press the Pound/Hash key #.

Note: Further instructions will be given over the phone.

QUICK TIP: When you add people directly to the call on the AT&T Office@Hand Desktop App, it’s called local conference. These calls are reported as one-on-one calls in the call log and is limited to seven (7) participants. With the Promotion to Conference bridge feature, Users will be able to increase the number of conference participants when necessary. See Conferencing – Promoting Local Conference | AT&T Office@Hand Desktop App to learn more.

See Also:
Conferencing – Frequently Asked Questions | AT&T Office@Hand
Conferencing – Touch Tone Commands | AT&T Office@Hand
Conferencing | AT&T Office@Hand Desktop App

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