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Conference Calling Touch Tone Commands and International Dial-In Numbers
Article #8698

Conference Calling Touch Tone Commands and International Dial-In Numbers

RingCentral Office@Hand customers can setup and join conference calls anytime, anywhere. Each customer receives a conference bridge number, and each user has an individual access code to host a conference.

This article discusses the following topics. Click the links below to learn more.

  •  Touch tone commands
  •  List of Host Touch tone commands
  • List of Participant Touch tone commands 
  • Viewing the list of International Dial-In Numbers via the Office@Hand online account
  • List of International Dial-in Numbers      

 

Touch Tone Commands   

For the Conference Calling feature, the host and the participants have the same conference bridge number to dial in, but their call control depends on teh access codes that they will use.

The Host has the full call control and can access the following touch tone commands. 

 

Host Touch Tone Command Feature keys Explanation
Caller Count *#2 Allows host to get a count of how many callers are on the call
Exit Conference *#3 Allows the host to exit the conference
Menu Instructions *#4 Plays a menu of touch tone commands
Listening Modes *#5 There are 3 different listening modes for the participants

Default mode is Open Conversation mode

Press *#5 once to mute all the participants

The audience can unmute themselves by pressing *6 for questions, or to allow guest speakers the option to speak

Press *#5 for the second time to put all the participants on mute without the capability of unmuting themselves

Press *#5 for the third to return to Open Conversation mode

Mute *#6 Places your line on mute

Pressing *#6 again will unmute your line

Security *#7 Allows the host to secure the conference and block all other callers attempting to enter the conference

Pressing *#7 again to reopen the conference to all callers

Tone Control *#8 The default setting is Entry and Exit tones ON

Press *#8 once to set entry and exit tones OFF

Press *#8 for the second time to set the Entry tone OFF, Exit tone ON

Press *#8 for the third time to set the Entry tone ON, Exit tone OFF

Press *#8 for the fourth time to set the conference back in default mode, with both Entry and Exit tones ON

Record Your Conference *9 Press *9 once to START Recording
Press *9 again to STOP and SAVE the Recording

 

Participants have limited control, and have access to the following touch tone commands:

Participants have limited control, and have access to the following touch tone commands:

Viewing the list of International Dial-In Numbers via the Office@Hand online account

You can use these regional Dial-In numbers when you are outside the United States to start or join a Conference call. The Host and Participant codes remain the same.

Follow the steps below to view the international dial-in numbers online.

  1. Log in to Office@Hand account, then click the button located below the Get help link.

    Log in to Office@Hand account, then click the button located below the Get help link.

  2. Click Select.

    Click Select.

  3. Select the country where that participant will be calling from. Click the check box to select the International dial-in number/s that you wish to use. This modifies the email to include the international dial-in number that you selected. The Host and Participants codes remain the same. Click Done with finished.

    Select the country where that participant will be calling from

 

List of International Dial-In Numbers:

Conference calling is available in countries across America, Europe, and Asia.

Participants outside the United States can dial an international number in order to enter the conference. The same Host Code and Participants Code apply.

Here’s the list of countries and their corresponding dial-in numbers.

Country Dial-In Numbers
Belgium +3228089350
Benin +22961509863
Canada

+12267992629
(This is a U.S. dial-in number)

Chile +56225940234
China +861057897465
China +867563805177
China +862180245697
Croatia  +38513000815
Cyprus +35722000550
Czech Republic +420255719517
Denmark +4578761496
Dominican Republic
+18299560061
El Salvador +50321368215
Estonia +3728801394
Finland +358942705026
France +33173078710
(Cannot be dialed from outside the country)
Germany

+493076759845

Ghana

+233242426081

Greece

+302111986750

Guinea Conakry +224660710305
Hong Kong +85258081454
Hungary +3612550337
Israel +97237631135
Italy +390689970155
Japan +81345894617
Kenya +254207602923
Latvia +37166163164
Lithuania +37052141835
Luxembourg +35227862217
Mexico +525547460483
Netherlands +31107986120
New Zealand +6442807247
Norway +4721939728
Panama +5078347217
Peru +5117097628
Poland – Warsaw +48221168460
Portugal +351308809131
Puerto Rico +17879450661
Romania +40377881023
Singapore +6531630926
Slovakia +421233325733
Slovenia

+38616008585

South Africa +27319412576
Spain +34935220118
Sweden +46852503862
Switzerland +41225607403
Turkey +902129003663
UK +442033212767

See Also:
Office@Hand Conference Calling Frequently Asked Questions
Conferencing on Office@Hand Mobile App
Checking the Conference details from your online account

Keywords: 8698, conference caling, touch tone commands, international, dial-in numbers, countries, host code, participants code