AT&T Office@Hand

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Conferencing – Touch Tone Commands | AT&T Office@Hand
Article #8698   

AT&T Office@Hand customers can set up and join conference calls anytime, anywhere with Conference Calling. Each customer receives a conference bridge number, and each user has an individual access code to host a conference. The host and the participants have the same conference bridge number to dial in, but their call control depends on the access codes that they will use.

Conferencing – Touch Tone Commands   

Host Touch Tone Command

The Host has the full call control and can access the following touch tone commands. 

Host Touch Tone Command Feature keys Explanation
Caller Count *#2 Allows host to get a count of how many callers are on the call
Exit Conference *#3 Allows the host to exit the conference
Menu Instructions *#4 Plays a menu of touch tone commands
Listening Modes *#5 There are 3 different listening modes for the participants

Default mode is Open Conversation mode

Press *#5 once to mute all the participants

The audience can unmute themselves by pressing *6 for questions, or to allow guest speakers the option to speak

Press *#5 for the second time to put all the participants on mute without the capability of unmuting themselves

Press *#5 for the third to return to Open Conversation mode

Mute *#6 Places your line on mute

Pressing *#6 again will unmute your line

Security *#7 Allows the host to secure the conference and block all other callers attempting to enter the conference

Pressing *#7 again to reopen the conference to all callers

Tone Control *#8 The default setting is Entry and Exit tones ON

Press *#8 once to set entry and exit tones OFF

Press *#8 for the second time to set the Entry tone OFF, Exit tone ON

Press *#8 for the third time to set the Entry tone ON, Exit tone OFF

Press *#8 for the fourth time to set the conference back in default mode, with both Entry and Exit tones ON

Record Your Conference *9 Press *9 once to START Recording
Press *9 again to STOP and SAVE the Recording


Participant Touch Tone Commands

Participants have limited control, and have access to the following touch tone commands:

Particpant Commands and Feature Keys
*#3 Allows the participant to exit the conference
*#4 Plays a menu of touch tone commands.

Press *#6 to place your line on mute.

Press *#6 again to unmute your line.

See Also:
Conferencing – Frequently Asked Questions | AT&T Office@Hand
Conferencing – Checking the Details on your Online Account | AT&T Office@Hand
Conferencing – International Dial-in Numbers | AT&T Office@Hand
Conferencing | AT&T Office@Hand Mobile App

Keywords: 8698, conference caling, touch tone commands, international, dial-in numbers, countries, host code, participants code