RingCentral Office@Hand from AT&T

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Office@Hand: Checking the Conference details from your online account
Article #5274

Where do I check the conference details from my Office@Hand Online account?

Conference Calling is a RingCentral Office@Hand from AT&T feature for Premium customers. This will enable you to setup and join ad hoc (reservation less) conference calls anytime, anywhere. Each Office@Hand from AT&T customer will receive a Conference Bridge Number and a unique Participants Access Code to join a conference. The local Conference Number, and the Host and Participants Access Codes can be viewed in your online account.

Users and Administrators Viewing the Conference calling details by clicking the Conference calling button
Administrators Viewing the Administrator’s Conference calling details
Viewing the Conference calling details of a User as an Administrator
Users Viewing the Conference calling details from the Phones & Numbers tab
Conference calling options

 

Viewing the Conference calling details by clicking the Conference calling button

Administrators and Users can log in to Office@Hand account, then click the button located below the Get
help link.

Administrators and Users can log in to Office@Hand account, then click the button located below the Get help link.

Continue to Conference calling options.
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Viewing the Administrator’s Conference calling details

Administrators should log in to Office@Hand account then go to My Extension to view the Conference
calling details.

Administrators should log in to Office@Hand account then go to My Extension to view the Conference calling details.

Continue to Viewing the Conference calling details from the Phones & numbers tab.
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Viewing the Conference calling details of a User as an Administrator

  1. The Administrator should log in to Office@Hand account and go to the Users section on
    the Admin Portal page.

    The Administrator should log in to Office@Hand account and go to the Users section on the Admin Portal page.

  2. On the User list section, click the name of the User under Users with extensions tab.

    On the User list section, click the name of the User under Users with extensions tab.

  3. Click Phones & numbers.

    Click Phones & numbers.

  4. Click the Conference tab.
    You will see the Conference number, Host code, and Participant’s code. You can also click Invite by email to send these details via email to up to 1,000 conference Participants.

     Click the Conference tab.

    Note: Conference calling options will not be visible in this view if you send a Conference calling invite from this section. Click the Conference button instead to view the options.
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Viewing the Conference calling details from the Phones & Numbers tab

Users can view the Conference calling details in the Phones & numbers tab on the Settings menu.

  1. Click Settings.

    Click Settings.

  2. Click Phones & Numbers.

     Click Phones & Numbers.

  3. Click the Conference tab.
    You will see the Conference number, Host code, and Participant’s code. You can also click Invite by email to send these details via email to up to 1,000 conference Participants.

    Click the Conference tab.

    Note: Conference calling options will not be visible in this view if you send a Conference calling invite from this section. Click the Conference button instead to view the options. Refer to the Viewing the Conference calling details by clicking the Conference calling button section for more information.
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Conference calling options

The following options are available when you click the Conference calling button Conference calling button. Each option allows
you to send an invitation email to conference Participants. Click the Invite by email button to send an
email to up to 1,000 conference Participants using your computer’s email program.

Click on links below to learn more.

  Conference Calling Options International dial-in numbers
Enable joining before host
Conference Commands

 

International Dial-In Numbers

When you have international participants, you can use the Dial-in numbers to start or join a Conferencing
call. Your Host and Participants codes remain the same.

  1. Click Select.

    Click Select.

  2. Select the country where that Participant will be calling from. Tick the check box to select the International dial-in number/s that you want to use. This modifies the email to include the International dial-in number that you selected. The Host and Participants codes remain the same.
    Click Done when finished.

    Click Done when finished.

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Enable joining before host

Check Enable joining before host to let your Participants call the Dial-in number and start the conference
without the Host. Click Close when complete.

Click Close when complete.

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Conference Commands

  1. Click View under Conference Commands to view the list of commands that Hosts and Participants can use to control the settings of the conference call. Hosts and Participants can use their touch-tone dial pad keys to mute or block Participants, record the call and more.

    Click View under Conference Commands

  2. Click Done when complete.

    Click Done when complete.

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Keywords: Conference, Conference calling, Overview, conference call, 5274