Changing the ringtones and the on-hold music of your Softphone
You can change the ringtones and the music on-hold of your Softphone by following the steps below.
Log in to your RingCentral Softphone.
Click Menu and then select Options.
Click Calls and then click Customize.
Click Browse and then select the MP3 file you want to use as your ringtone.
Select whether you want to play the ringtone once or repeatedly.
To change the Music on hold, do the following:
To change Music on hold, click on Browse under Music on Hold.
Select the .wav or MP3 file that you want for your Music on Hold and then click Open.
Click OK to save your changes.
You have now successfully changed the Ring Tone and Music on Hold via Softphone.
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