Private: AT&T OfficeDirect℠

Learn how to take advantage of AT&T OfficeDirect℠, our unique solution that enables you to route calls over qualified AT&T wireless services based on customer-determined routing policies. AT&T OfficeDirect℠ is available for use with a variety of compatible mobile voice devices, and AT&T OfficeDirect℠ can be enabled on the compatible device without the need of a software client, promoting enhanced productivity.

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Changing the ringing sequence in a sequential Ring List using the Mobile Assistant for AT&T OfficeDirect

Note: In order to take advantage of sequential or simultaneous ringing when the user receives calls, a “Ring List” needs to be created via the Mobile Assistant.

  1. From the AT&T Business Direct/Premier home page, enter your Username and Password.
  2. Click/tap Log In.
  3. Optional: Click/tap the checkbox in front of “Remember my username” to allow your browser to remember your username and password.
    Note: If you do not have an AT&T Business Direct/Premier username and password, click on the Register link or click First-time User Tutorial for directions.

    Steps 1-3

  4. Click/tap the Plans & Features tab.
  5. Click/tap Manage OfficeDirect/OfficeReach.
  6. Under “Quick Links”, click/tap OfficeDirect/Office Reach.

    Steps 4-6

  7. Click/tap Ring Lists.

    Step 7

  8. Click/tap on the Ring List you wish to modify.

    Step 8

  9. The Ring List displays.
  10. Click/tap Modify.

    Steps 9-10

  11. Click/tap on the number you wish to move in the Ring List sequence.
  12. Click/tap on the arrows to the right of the number list to move the numbers up and/or down in the list.
  13. When all changes have been made, tap Save.

    Steps 11-13

  14. Click/tap OK.

    Step 14

  15. All changes are complete.