TeleNav Track

Learn how to use TeleNav Track to communicate with your mobile workforce while in the field. Let our convenient self-help tools show you how to keep track of your employees’ time, manage jobs, run reports using the web interface and much more.

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Changing how frequently devices are tracked using the TeleNav Track web interface

Note: This feature does not apply to TeleNav Track LITE devices.

  1. Click Setup.
  2. Under “Dashboard Settings”, click Tracking Properties.
  3. Select an individual employee’s device, or click Bulk Edit to select multiple devices.

    Actions in the photo are explained in the text.

  4. Scroll down the page to find the Tracking and Sending Intervals.
  5. Enter the desired intervals in boxes to the right of “Tracking Interval” and “Sending Interval”.
    Note: The recording and sending intervals are configurable. The sending interval must be equal to or greater than the recording interval.

    • Recording Interval – Specify in minutes the frequency that the phone should record data information sent from the TeleNav Track server. More frequent polling consumes phone battery faster and can increase wireless charges if the phone is not on an unlimited data plan. The default is 15 minutes. The minimum is 1 minute.
    • Sending Interval – Specify in minutes the frequency that the phone should send data information back to the TeleNav Track server. More frequent polling consumes phone battery faster and can increase wireless charges if the phone is not on an unlimited data plan. The default is 15 minutes. The minimum is 1 minute.

  6. Click Save Changes.

    Actions in the photo are explained in the text.