AT&T Workforce Manager

AT&T Workforce Manager strengthens communications between dispatchers and mobile workers, improves control over field operations, and delivers services faster and more efficiently. Make near real-time decisions about your mobile operations so you can save time and increase productivity.

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Cancel an order in AT&T Workforce Manager

  1. Click on History in the menu on the left side of the home page.

  2. Click on Order History.

    Image of step 2.

  3. A list of orders displays.
    Note: If you do not see the desired order use the filters on the left side of the list to narrow the results.
  4. Click the View link to the left of the desired order.

    Image of steps 3 and 4.

  5. Click the dropdown to the right of “Order status” and click on Cancelled.

    Image of step 5.

  6. Click the dropdown to the right of “Use:” and select the desired user.

    Image of step 6.

  7. Click on the Save button.

    Image of step 7.

  8. A message displays confirming that the order has been canceled. 
  9. Click the OK button.

    Image of steps 8 and 9.