AT&T Office@Hand

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Call Park – Send Call to a Park Location | AT&T Office@Hand Desktop App
Article #11117

You may send a call to a Park Location so any User can pick it up by dialing the extension where the call is parked. You have 2 Park Location options: public and private.

Send Call to a Park Location | Desktop App

Public Park Location

When you choose to send a call to a Public Park Location, the extension where the call is announced is shown in the pop-up window, and is announced through your AT&T Office@Hand Desktop App. The Call Park location will be shown and announced repeatedly until you click OK.

Private Park Location

A Private Park Location is an extension on your account where assigned Users can send and retrieve parked calls. Only the Users assigned to a Park Location Group will be able to send and receive calls from it. Administrators can assign and remove a User from a Park Location Group.

Note: In order for you to have the option to select the Park Location extension when using the Call Park feature, you must first add the Park Location’s extension to the Head-Up Display (HUD) list. If there is no Park Location extension in your HUD list, clicking on Call Park will always send your call to the Public Park Location.
See Park Locations | AT&T Office@Hand Desktop App for more information.

See Also:
Active Call Controls | AT&T Office@Hand Desktop App

Key Words: 11117, call control, Park, send call, park location, public park location, private park location, promote to conference